Cross The Limits Shipping – UK, EU & Worldwide

Cross The Limits Shipping covers fast UK delivery, our dedicated EU shipping route and worldwide international orders. Whether you are ordering within the UK, across Europe or internationally, our goal is simple: reliable dispatch, clear tracking and the smoothest possible delivery experience.

Below you’ll find our current shipping methods, dispatch schedules, tracking information and returns policy.

UK Shipping – Royal Mail & DPD

We pack and dispatch UK orders Monday to Friday. We don’t dispatch on weekends, so orders placed over the weekend are processed the next working day.

Royal Mail Tracked 48

Delivery cost: £3.66

Our standard UK delivery service is Royal Mail Tracked 48.

We normally dispatch orders within 24–48 hours on working days. During exceptionally busy periods, dispatch may take slightly longer.

Once your parcel has been collected and scanned by Royal Mail, you’ll be able to follow its progress using your tracking information.

DPD Next Day Delivery

Order by 4:00 PM Monday–Friday for same-day dispatch via DPD Next Day.

Orders placed after the 4:00 PM cut-off will normally be dispatched on the next working day.

Please remember that we do not dispatch orders on Saturdays, Sundays or Bank Holidays.

DPD Next Day availability and pricing may vary depending on parcel size, weight and destination.

FREE UK Delivery Over £89

Spend £89 or more and qualify for FREE UK delivery.

The available delivery method will be displayed during checkout.

While our warehouse team works to dispatch orders as quickly as possible, courier delays, severe weather and other circumstances outside our control can occasionally affect delivery times.

🇪🇺 EU Shipping: Faster, Simple & Stress-Free

We’ve upgraded our EU shipping route to make ordering from Cross The Limits faster, smoother and hassle-free.

Instead of sending your parcel individually from the UK directly to you, qualifying EU orders travel together to our EU distribution hub before being dispatched to customers via DPD.

Friday 8 PM Cut-Off

We collect EU orders throughout the week.

Place your order by 8:00 PM Friday to be included in that week’s consolidated EU shipment.

Orders received after the Friday cut-off will normally be included in the following week’s shipment.

UK → EU Hub

Your order first travels from the UK as part of our consolidated shipment to our EU distribution hub.

This part of the journey isn’t individually tracked, so don’t worry if you don’t receive a DPD tracking number immediately after placing your order.

Your parcel is already moving through our EU shipping network.

DPD Dispatch – Wednesday / Thursday

Under normal transit conditions, our consolidated shipment reaches the EU hub in time for individual customer parcels to be processed and dispatched via DPD on Wednesday or, at the latest, Thursday morning.

Occasionally, circumstances outside our control during transportation to the EU hub may affect this schedule.

When Will I Receive My DPD Tracking?

Your DPD tracking becomes active once we process and scan your parcel at our EU hub.

This means there will normally be no individual tracking information during the first UK → EU stage of the journey.

As soon as DPD scans your parcel, tracking becomes active, and you can follow the final delivery directly to your address.

No Extra Customs Charges or Import Fees

One of the biggest advantages of our dedicated EU shipping route is that we handle the UK → EU movement for you.

Eligible orders shipped through this route come with our no-extra-tax / no-customs-charge guarantee.

You will not receive unexpected import VAT, customs charges, or courier handling fees when your parcel arrives.

If your parcel does not reach you, we will reship your order at our own cost. You will never be asked to pay anything extra.

EU orders shipped through our dedicated EU route are covered by our 100% No Extra Tax & No Customs Charges Guarantee.

You order. We handle the border. 100% guaranteed — no surprise customs bill for you.

EU Shipping – The Bottom Line

Order by Friday 8 PM → consolidated transport to our EU hub → expected DPD dispatch Wednesday or Thursday morning → DPD tracking activates after the EU scan → delivery directly to you.

No need to panic if tracking doesn’t appear immediately after ordering. The first part of the journey happens within our consolidated shipping network.

Fast EU delivery. No customs drama. No surprise charges.

Why We Ship EU Orders This Way

Our goal at Cross The Limits is to give European customers reliable access to our range of sports supplements without the complications of ordering directly from the UK after Brexit.

Our consolidated EU shipping system allows us to manage the UK → EU stage before your individual parcel enters the DPD network for final delivery.

It means a simpler experience for you: one order, DPD delivery from our EU hub and no unexpected customs bill at your door.

Global Shipping – USA & Worldwide

Cross The Limits Shipping is also available to customers in the USA and many other destinations worldwide.

Unlike our consolidated EU service, we process and dispatch international orders outside the European Union on standard UK business days.

Available shipping methods, prices and delivery options depend on the destination, parcel weight and order value. We will display the available options during checkout.

International delivery times can vary depending on the destination country, local postal or courier networks and customs processing.

Customers outside our dedicated EU shipping route should also be aware that local customs duties, taxes or import charges may apply depending on their country’s regulations.

Returns, Refunds, Exchanges & Cancellation Policy

How to Return an Item

If you would like to return an item, please contact us first at info@crossthelimits.co.uk.

Returned products must be in their original, unused and unopened condition, unless the return relates to a manufacturer defect or another issue covered by your statutory rights.

Please contact us before sending anything back so that our team can provide the appropriate return instructions.

Unless the product is faulty or otherwise covered by your statutory rights, customers are responsible for the cost of returning unwanted products.

Products that have been opened, used or are no longer in their original condition may not be eligible for a refund.

You should normally request returns within 14 days of receiving your order, subject to applicable consumer rights and any exclusions that may apply to sealed goods.

Once we receive and inspect an eligible return, we will process the appropriate refund.